A well-liked saying within the drone world is: It’s not in case you crash your drone, it’s if you crash your drone.

Sadly this can be a actuality and the character of flying drones. Whether or not on account of outdoors forces, just like the climate, interference from wildlife, tools failure, or pilot error, drone crashes usually occur.
Is it value it to purchase DJI Care Refresh?
Sure, it’s worthwhile to purchase DJI Care Refresh particularly in case you fly often or in case you’re a newbie pilot. And in case you’ve invested some huge cash into one of many costlier DJI drones, it’s positively well worth the peace of thoughts.
For these occasions when a drone crash does happen, DJI provides a complete safety plan referred to as DJI Care Refresh, which for an added value gives DJI merchandise with protection for unintentional or unintentional harm, put on and tear, and likewise contains water harm, and flyaway protection.
For the costlier fashions of DJI drones, such because the prosumer, skilled and business strains of drones, having the added safety of the newly upgraded DJI Care Refresh could certainly be value it to many drone pilots, relying on the way you fly, what your objective is for flying, and the way usually you fly.
What’s DJI Care Refresh
In brief, DJI Care Refresh is a sort of bodily harm safety plan in your drone offered by DJI.
The DJI Care Refresh plan provides:
- 2 drone replacements in a 12-month interval (1 12 months)
- 4 replacements in a 24-month interval (2 years), versus the earlier depend of three replacements for the 24-month interval
The substitute drones are both new or refurbished items that equal a brand-new drone in efficiency and reliability.
There’s a small window or cutoff, nevertheless, by which to buy DJI Care Refresh, this being instantly when buying the drone via a DJI Approved vendor (as an unactivated unit) or inside 48 hours of buying the unactivated drone.
For these unaware, beginning July 2023, the DJI Care Refresh plan has been upgraded at no additional value.
We’ll be looking at these profit adjustments shortly.
DJI Care Refresh+
Amongst the adjustments carried out in July 2023, DJI Care Refresh+ has been discontinued. DJI Care Refresh+ was initially a plan extension for many who have bought DJI Care Refresh.
For these at the moment on DJI Care Refresh, you’ll be able to lengthen your phrases a further 12 months by choosing the DJI Care Refresh (1-Yr Plan), at the DJI Retailer, in your mannequin of drone that at the moment has a DJI Care Refresh plan.
Up to date DJI Care Refresh Advantages (July of 2023)

See under for a number of the adjustments to the DJI Care Refresh advantages.
Variety of Replacements
Whereas the 1-year substitute schedule remains to be in place at 2 replacements for the 12-month interval, the 2-year plan now permits for 4 replacements, versus the earlier plan of three replacements in a 2-year interval.
Alternative Charges
The general substitute price for every drone has gone down by as much as 35%.
Moreover, the place there have been individually priced charges for every substitute depend, there is just one substitute price value for every depend.
For instance with the prior DJI Care Refresh construction, an Encourage 2 could be $339 for the price of Care Refresh, with the primary substitute priced at $209 and the second substitute priced at $329.
Underneath the brand new 2023 construction, the Encourage 2 remains to be $339 for the price of Care Refresh, with the primary substitute priced at $209, nevertheless, the second substitute is priced at that very same $209.
A distinction of $120 over the earlier plan.
Prolonged Protection Interval
As an alternative of solely having the choice to cowl your drone for twenty-four months (2 years), you at the moment are in a position to renew your present DJI Care Refresh for a 3rd 12 months.
In case you have a present 2-year service and wish to lengthen it to three years, you’ll be able to renew the service by buying a 1-year DJI Care Refresh Plan within the Service part of the DJI Retailer throughout the protection interval.
DJI Care Refresh Pricing

Like with any insurance coverage coverage, the good thing about DJI Care Refresh comes into play if there may be an unintentional lack of a drone.
As with insurance coverage, the quantity you pay for DJI Care Refresh is predicated on the mannequin of the coated drone. The extra the drone prices to switch, the upper the preliminary DJI Care Refresh and substitute drone pricing.
Beneath is a chart of DJI-covered drones that breaks down the value of a 1-year DJI Care Refresh service, the 2 substitute prices of the drone (first and second substitute prices at the moment are the identical value), adopted by the Market Worth Proportion of the Drone as in comparison with the pricing of a brand new unit, based mostly on the DJI Retailer.
DJI Mannequin |
DJI Care Refresh Value |
1st Alternative Value |
2nd Alternative Value |
Value of New Drone |
Care Value Proportion |
---|---|---|---|---|---|
Encourage 2 | $339 | $209 | $209 | $3,299 | 23% |
Mavic 3 Professional | $239 | $159 | $159 | $2,100 | 27% |
Mavic 3 Professional Cine |
$359 | $239 | $239 | $4,799 | 17% |
Mavic 3 (Refurb) |
$239 | $239 | $239 | $1,639 | 44% |
Mavic 3 Cine |
$369 | $239 | $239 | Unavailable | Unavailable |
Mavic 3 Basic |
$159 | $129 | $129 | $1,469 | 28% |
DJI FPV | $199 | $209 | $209 | $739 | 83% |
DJI Air 2S | $99 | $119 | $119 | $799 | 42% |
DJI Avata | $79 | $59 | $59 | $629 | 31% |
Mavic Air 2 | $79 | $69 | $69 | $559 | 39% |
Mini 3 Professional | $79 | $65 | $65 | $759 | 28% |
Mini 3 | $59 | $39 | $39 | $469 | 29% |
Mini 2 | $49 | $49 | $49 | $449 | 33% |
Mavic Mini | $39 | $40 | $40 | $319 (Refurb) |
37% |
Mini 2 SE | $36 | $29 | $29 | $339 | 28% |
Mini SE | $29 | $29 | $29 | $299 | 29% |
Observe: Though flyaways are coated, they depend as 1 substitute AND are priced considerably increased than a regular substitute. See the DJI retailer for flyaway substitute pricing.
Standards For Connecting DJI Care Refresh
If you’re planning on connecting DJI Care Refresh to your drone, one of many following standards should be true:
- New and un-activated DJI drone
- DJI drone activated within the final 48 hours
- DJI drone has been repaired in an official DJI Service Middle (inside 72 hours of receiving an e mail invitation)
- The drone has been accredited through video verification
Activating DJI Care Refresh
If you are going to buy a DJI drone from the On-line DJI retailer, you’ll be able to choose DJI Care Refresh together with your order and the Care Refresh will routinely bind to your new drone.
This eliminates the necessity to undergo the steps of binding the service with the drone.
Secondly, in case you determine to buy DJI Care Refresh individually on the DJI Retailer, you have to to enter your drone’s serial quantity when prompted throughout buying DJI Care Refresh.
Lastly, in case you bought your drone from a licensed DJI retailer, you should buy a DJI Care Refresh activation card.
To activate DJI Care Refresh, observe the instructions on the cardboard. You will want to enter the activation code and serial variety of your drone utilizing the DJI Care Activation web page.
DJI Care Refresh Protection
An enormous query on many people’ minds is what is precisely coated underneath DJI Care Refresh.
Damages which can be coated:
- Sign loss or sign interference, leading to a crash
- Collisions with varied objects
- Accidents
- Drop harm
- Water harm (full protection)
- Operator error, inflicting harm to the drone
- Flyaways
What will not be coated:
- Stolen or deserted drones
- Intentionally misplaced or broken drones
- DIY repairs
- Distant controller harm
- Superficial Beauty Injury
The DJI Care Refresh Course of
If you end up ready the place your loved one drone has sustained some kind of injury, you’ll have to login into your DJI account on-line and submit a restore request underneath your service plan.
Subsequent, you’ll obtain directions from DJI on the right way to ship your drone to a DJI restore facility for the area you reside in.
What’s good is that the transport expenses for sending and receiving your drone are coated by DJI.
The regional DJI restore heart will examine the drone after which verify the kind of harm the drone has sustained.
If the harm is roofed by the phrases of DJI Care Refresh, you’ll obtain both a brand new or like-new situation drone.
Sadly, there are occasions when drones will not be coated underneath the phrases of DJI Care Refresh on account of their harm kind.
In such cases, if not coated, you should have the choice to pay for restore work or have the drone returned to you, unrepaired.
Is DJI Care Refresh For You?
This can be a good query. On the outset, it was acknowledged that DJI Care Refresh could possibly be for you, relying on the way you fly, what your objective is for flying, and the way usually you fly.
Business Pilot
If you’re flying for business functions, as knowledgeable drone pilot, you may select to skip getting DJI Care Refresh.
Why is that this?
If you’re operating your drone for business functions, likelihood is carry out your jobs coated by legal responsibility drone insurance coverage.
Most legal responsibility insurance coverage corporations additionally provide separate hull insurance coverage for business drones, which is likely to be less expensive for the drone pilot in the long term.
One other level is that going via the DJI Care Refresh drone substitute course of takes a little bit of time, time a drone pilot may not have when making an attempt to finish business jobs.
Lengthy-Time period Hobbyist
If you’re a hobbyist planning on retaining and flying the drone for years to come back, it additionally may make extra sense to simply buy hull insurance coverage, which may be paid in small and manageable month-to-month or quarterly chunks that can final the period of the drone.
When retaining a drone for say greater than 3 years, the DJI Care Refresh may run out earlier than you may even consider buying one other drone, leaving the chance for non-coverage whereas nonetheless intending to maintain and fly the drone.
Informal Hobbyist
For the informal hobbyist who flies periodically, getting DJI Care Refresh is likely to be helpful.
When submitting a drone for DJI Care Refresh there’s a little bit of downtime, because the drone is shipped out, then will get checked out in a regional heart, after which a substitute unit is distributed out.
This course of can very effectively take a number of weeks.
For somebody that solely flies often, or doesn’t fly their drone often for drone jobs, the turn-around time could possibly be a moot level, not inflicting any undo inconveniences.